ServiceNow
IT service management, incident tracking, change management, and enterprise workflow automation.
IT Service Management
List incidents
incidents:readRetrieves IT incidents.
Get incident
incidents:readFetches incident details and history.
Create incident
incidents:writeOpens new IT incidents.
Update incident
incidents:writeModifies incident state or assignment.
Resolve incident
incidents:writeCloses resolved incidents.
List requests
requests:readGets service requests.
Create request
requests:writeSubmits new service requests.
List changes
changes:readRetrieves change requests.