Question 1

What does the Microsoft Outlook MCP integration do?

Accepted Answer

The Microsoft Outlook integration on the Agen MCP gateway exposes Microsoft Outlook to AI agents through the Model Context Protocol. Email automation, intelligent routing, and enterprise email management for AI agents. It lets agents call Microsoft Outlook actions like List messages, Send message, List events, and Create event without writing custom integration code.

Question 2

Which Microsoft Outlook actions are available through MCP?

Accepted Answer

The Agen Microsoft Outlook MCP connector exposes 5 scoped actions including List messages, Send message, List events, and Create event. Each action is mapped to a specific Microsoft Outlook OAuth scope so agents only get the permissions they need for the task.

Question 3

How does Agen connect AI agents to Microsoft Outlook?

Accepted Answer

Agen acts as the MCP gateway between your AI agents and Microsoft Outlook. Agents authenticate to the gateway, the gateway authenticates to Microsoft Outlook using scoped OAuth credentials, and every call is brokered through the gateway so it can apply policy and capture audit logs.

Question 4

How is access to Microsoft Outlook controlled and audited?

Accepted Answer

Access to the Microsoft Outlook integration is governed by Agen policies. Admins can restrict which agents or users can call Microsoft Outlook tools, scope permissions per action, and review a full audit log of every call. Learn more about access control and policies.

Question 5

What are common use cases for the Microsoft Outlook MCP integration?

Accepted Answer

AI agents use the Microsoft Outlook connector to automate work in Microsoft Outlook on behalf of users — common use cases include automated notifications, summarization, and meeting-driven workflows. See more Communication integrations in the Communication category.

Question 6

How do I get started with the Agen MCP gateway for Microsoft Outlook?

Accepted Answer

Install the Agen MCP gateway, authorize the Microsoft Outlook connector with your Microsoft Outlook workspace, and assign access policies to the agents or users that should be able to call it. Browse the full MCP integration catalog or contact sales to get started.

Microsoft Outlook

List messages

Send message

List events

Create event

List contacts