Intercom
Customer messaging, support automation, user engagement, and conversational marketing workflows.
Customer Support
List conversations
conversations:readRetrieves customer conversations with status filters.
Get conversation
conversations:readFetches conversation details and message history.
Reply to conversation
conversations:writeSends replies to customer conversations.
Close conversation
conversations:writeCloses resolved conversations.
Search contacts
contacts:readFinds contacts by email or attributes.
Create contact
contacts:writeCreates new contact records.
Update contact
contacts:writeModifies contact attributes and tags.
Add note
contacts:writeAdds internal notes to contact profiles.