Zendesk
Install
Customer support automation, ticket management, agent assistance, and help desk workflow orchestration.
Customer Support
List tickets
List tickets
tickets:read
tickets:read
Retrieves tickets with status; priority; and assignee filters.
Retrieves tickets with status; priority; and assignee filters.
Get ticket
Get ticket
tickets:read
tickets:read
Fetches ticket details including conversation history.
Fetches ticket details including conversation history.
Create ticket
Create ticket
tickets:write
tickets:write
Opens new support tickets with requester and description.
Opens new support tickets with requester and description.
Update ticket
Update ticket
tickets:write
tickets:write
Modifies ticket status; priority; or assignee.
Modifies ticket status; priority; or assignee.
Add comment
Add comment
tickets:write
tickets:write
Adds public or internal comments to tickets.
Adds public or internal comments to tickets.
Search tickets
Search tickets
tickets:read
tickets:read
Finds tickets matching search criteria.
Finds tickets matching search criteria.
Get user
Get user
users:read
users:read
Retrieves customer or agent profile information.
Retrieves customer or agent profile information.
Create user
Create user
users:write
users:write
Creates new customer profiles.
Creates new customer profiles.
List macros
List macros
macros:read
macros:read
Gets available ticket automation macros.
Gets available ticket automation macros.
List contacts
List contacts
contacts:read
contacts:read
Retrieves sales contacts.
Retrieves sales contacts.
Create contact
Create contact
contacts:write
contacts:write
Adds new contacts.
Adds new contacts.
List deals
List deals
deals:read
deals:read
Gets sales deals.
Gets sales deals.
Create deal
Create deal
deals:write
deals:write
Creates new deals.
Creates new deals.
Update deal
Update deal
deals:write
deals:write
Modifies deal stage.
Modifies deal stage.
Log activity
Log activity
activities:write
activities:write
Records sales activities.
Records sales activities.
Install anywhere you work
Install anywhere you work
Claude desktop
Claude code (CLI)
ChatGPT
Cursor
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Claude desktop
Claude code (CLI)
ChatGPT
Cursor
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Empower your workforce with secure agents
© 2026 Agen™ | All rights reserved.
Deploy anywhere
Empower your workforce with secure agents
© 2026 Agen™ | All rights reserved.
Deploy anywhere
Empower your workforce with secure agents
© 2026 Agen™ | All rights reserved.
Deploy anywhere
Claude desktop
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Claude code (CLI)
1. Copy the command below and run it using your terminal
2. MCP is successfully added’
3. Start using in Claude code
ChatGPT
1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Apps and click on ‘Advanced settings’
3. Enable developer mode
4. Copy the MCP URL
5. Go back to Apps and Click on ‘Create app’
6. Enter MCP server URL and click ‘Create’
7. Login and start using in ChatGPT
Cursor
1. Click on ‘Add to cursor’
Add to Cursor
3. Click on ‘Connect’
4. Authenticate and start using is Cursor chat
Claude desktop
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Claude code (CLI)
1. Copy the command below and run it using your terminal
2. MCP is successfully added’
3. Start using in Claude code
ChatGPT
1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Apps and click on ‘Advanced settings’
3. Enable developer mode
4. Copy the MCP URL
5. Go back to Apps and Click on ‘Create app’
6. Enter MCP server URL and click ‘Create’
7. Login and start using in ChatGPT
Cursor
1. Click on ‘Add to cursor’
Add to Cursor
3. Click on ‘Connect’
4. Authenticate and start using is Cursor chat