ServiceNow

Install

IT service management, incident tracking, change management, and enterprise workflow automation.

IT Service Management

List incidents

List incidents

incidents:read

incidents:read

Retrieves IT incidents.

Retrieves IT incidents.

Get incident

Get incident

incidents:read

incidents:read

Fetches incident details and history.

Fetches incident details and history.

Create incident

Create incident

incidents:write

incidents:write

Opens new IT incidents.

Opens new IT incidents.

Update incident

Update incident

incidents:write

incidents:write

Modifies incident state or assignment.

Modifies incident state or assignment.

Resolve incident

Resolve incident

incidents:write

incidents:write

Closes resolved incidents.

Closes resolved incidents.

List requests

List requests

requests:read

requests:read

Gets service requests.

Gets service requests.

Create request

Create request

requests:write

requests:write

Submits new service requests.

Submits new service requests.

List changes

List changes

changes:read

changes:read

Retrieves change requests.

Retrieves change requests.

Install anywhere you work

Install anywhere you work

Claude desktop

Claude code (CLI)

ChatGPT

Cursor

1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’

2. Navigate to Connectors and click on ‘Add custom connector’

3. Copy the MCP URL

4. Enter the name, paste URL and click on ‘Add’

5. Click on ‘Connect’

6. Login and start using in Claude desktop

Claude desktop

Claude code (CLI)

ChatGPT

Cursor

1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’

2. Navigate to Connectors and click on ‘Add custom connector’

3. Copy the MCP URL

4. Enter the name, paste URL and click on ‘Add’

5. Click on ‘Connect’

6. Login and start using in Claude desktop

Empower your workforce with secure agents

© 2026 Agen™ | All rights reserved.

Empower your workforce with secure agents

© 2026 Agen™ | All rights reserved.

Empower your workforce with secure agents

© 2026 Agen™ | All rights reserved.

Claude desktop

1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’

2. Navigate to Connectors and click on ‘Add custom connector’

3. Copy the MCP URL

4. Enter the name, paste URL and click on ‘Add’

5. Click on ‘Connect’

6. Login and start using in Claude desktop

Claude code (CLI)

1. Copy the command below and run it using your terminal

2. MCP is successfully added’

3. Start using in Claude code

ChatGPT

1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’

2. Navigate to Apps and click on ‘Advanced settings’

3. Enable developer mode

4. Copy the MCP URL

5. Go back to Apps and Click on ‘Create app’

6. Enter MCP server URL and click ‘Create’

7. Login and start using in ChatGPT

Cursor

1. Click on ‘Add to cursor’

Add to Cursor

3. Click on ‘Connect’

4. Authenticate and start using is Cursor chat

Claude desktop

1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’

2. Navigate to Connectors and click on ‘Add custom connector’

3. Copy the MCP URL

4. Enter the name, paste URL and click on ‘Add’

5. Click on ‘Connect’

6. Login and start using in Claude desktop

Claude code (CLI)

1. Copy the command below and run it using your terminal

2. MCP is successfully added’

3. Start using in Claude code

ChatGPT

1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’

2. Navigate to Apps and click on ‘Advanced settings’

3. Enable developer mode

4. Copy the MCP URL

5. Go back to Apps and Click on ‘Create app’

6. Enter MCP server URL and click ‘Create’

7. Login and start using in ChatGPT

Cursor

1. Click on ‘Add to cursor’

Add to Cursor

3. Click on ‘Connect’

4. Authenticate and start using is Cursor chat