Freshdesk
Install
With Freshdesk, AI handles the complexity from day one while your team builds the connections. All in a central workspace designed for faster and accurate resolutions.
Customer Support
List tickets
List tickets
tickets:read
tickets:read
Retrieves support tickets with filters.
Retrieves support tickets with filters.
Get ticket
Get ticket
tickets:read
tickets:read
Fetches ticket details and conversations.
Fetches ticket details and conversations.
Create ticket
Create ticket
tickets:write
tickets:write
Opens new support tickets.
Opens new support tickets.
Update ticket
Update ticket
tickets:write
tickets:write
Modifies ticket status or properties.
Modifies ticket status or properties.
Reply to ticket
Reply to ticket
tickets:write
tickets:write
Sends replies to customers.
Sends replies to customers.
List contacts
List contacts
contacts:read
contacts:read
Retrieves customer contacts.
Retrieves customer contacts.
List agents
List agents
agents:read
agents:read
Gets support team members.
Gets support team members.
Install anywhere you work
Install anywhere you work
Claude desktop
Claude code (CLI)
ChatGPT
Cursor
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Claude desktop
Claude code (CLI)
ChatGPT
Cursor
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Empower your workforce with secure agents
© 2026 Agen™ | All rights reserved.
Deploy anywhere
Empower your workforce with secure agents
© 2026 Agen™ | All rights reserved.
Deploy anywhere
Empower your workforce with secure agents
© 2026 Agen™ | All rights reserved.
Deploy anywhere
Claude desktop
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Claude code (CLI)
1. Copy the command below and run it using your terminal
2. MCP is successfully added’
3. Start using in Claude code
ChatGPT
1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Apps and click on ‘Advanced settings’
3. Enable developer mode
4. Copy the MCP URL
5. Go back to Apps and Click on ‘Create app’
6. Enter MCP server URL and click ‘Create’
7. Login and start using in ChatGPT
Cursor
1. Click on ‘Add to cursor’
Add to Cursor
3. Click on ‘Connect’
4. Authenticate and start using is Cursor chat
Claude desktop
1. Open Claude Desktop settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Connectors and click on ‘Add custom connector’
3. Copy the MCP URL
4. Enter the name, paste URL and click on ‘Add’
5. Click on ‘Connect’
6. Login and start using in Claude desktop
Claude code (CLI)
1. Copy the command below and run it using your terminal
2. MCP is successfully added’
3. Start using in Claude code
ChatGPT
1. Open ChatGPT settings by clicking on your profile icon and select ‘Settings’
2. Navigate to Apps and click on ‘Advanced settings’
3. Enable developer mode
4. Copy the MCP URL
5. Go back to Apps and Click on ‘Create app’
6. Enter MCP server URL and click ‘Create’
7. Login and start using in ChatGPT
Cursor
1. Click on ‘Add to cursor’
Add to Cursor
3. Click on ‘Connect’
4. Authenticate and start using is Cursor chat